Case Study: Grupo Saona

Carmina San Julian Ferrer, People & Talent Team at Saona Restaurants

“At Saona, we manage a very high volume of recruitment processes every month, with highly diverse profiles and a constantly changing operational environment. One of our main challenges was turnover—we needed tools that would help us make better decisions from the start.

With Steelter, we found a different way to look at talent. Thanks to its 360° evaluation, we were able to identify the soft skills that our top-performing employees had in common across different roles. This allowed us to create clear and objective benchmarks for each position.

Since then, we’ve compared new candidates against these profiles, and the change has been clear: we’ve streamlined our processes, improved both cultural and functional fit, and reduced turnover in several of our locations.

What we value most is that we can now bring in people who not only have the experience, but also the way of working and interacting that we seek in our teams.”