Less turnover and a better fit in a high-volume environment.

The challenge

Saona handles a very high volume of recruitment processes every month, with highly diverse profiles and a constantly changing operational environment. One of its main challenges was turnover: it needed tools to help it make better decisions from the start of the process.

The solution

With Steelter, the team found a different way to look at talent. Thanks to the 360° assessment, they were able to identify the soft skills shared by their top-performing employees across different roles.

This allowed them to create clear, objective benchmarks for each role — a reference competency profile against which to compare every new candidate.

The outcome

Since then, Saona has compared new candidates against those reference profiles, and the change has been clear: they have sped up their processes, improved both cultural and functional fit, and reduced turnover across several of their venues.